Look, they got an extra star bc our waitress was great despite the joke of a cook in the back serving up what they think is pizza... Check picture. This visit is not even worth mentioning all of the other cooking related mistakes that were made... Never again will I visit this location.
Despite bad experiences in the past I've continue to go here for the convenience but not after today. Today's visit started off with having to wait forever to get served when we were clearing seen by workers. We kept waiting around for our appetizer which never came until we actually got our meals. I would have asked the waiter about it but he literally didn't return until we got our food. We then asked for ranch (I ordered 5 chicken fingers & fries along with the chips that my friend and I were splitting) and the waiter brings back three very small cups of ranch for both me and my friend. After we used the cups I asked for an actual bottle which they usually have available and was told that since it was "wing day" I couldn't have one despite not getting wings. I responded that I would need several more cups then and was told that they would be 65 cents each. What a joke. I spoke with the manager and she gave me a larger cup but didn't seem to care beyond that. I told her about the poor experience we were having and how we didn't even get the appetizer of chips (that weren't even cooked all the way) until we got our meal. She then came back and said that the waiter didn't know it was an appetizer? Also the waiter only came back once after to give us our checks. Ridiculous. It is worth the drive to New Garden to get better quality food and service.
This restaurant sucks. Very slow. Poor service and high prices. Focuses more on take out than dine in costumers took about an hour to get a simple burger.
Pretty terrible experience at this location, New Garden is a much better option. Sat at the bar and wasn't greeted for about 10 min until the bartender finished her conversation on her personal phone. Chips I ordered came quickly, but were very undercooked, so much so they were still white, greasy, and floppy. Bartender left for another long stretch of time before I could get my second beer, only one TV at the bar was working, and employees talked about issues they had with guests in front of me. Won't be returning to this location, food and service were sub par
I have been to several different locations and this one is the worst. They consistently have great food combined with terrible service. I once left after 10 minutes of waiting for someone...anyone to take my drink order. They often get the order wrong and take forever to check on you or for you to pay. This past trip, however, was a new low. We actually had a great server for a change. The service was pretty quick and professional. That is, up until I asked for the bottle of ranch which was conspicuously absent from the table. I was informed that on "wing days", there are no bottles of ranch available and all ranch must be purchased in tiny individual containers. What?! Is the ketchup still free? How about the salt and pepper? Mind you, I did not order wings. I had a wrap and hot chips. No matter. It is still extra for ranch. I asked if she was kidding. She just smiled and said, "it's wing day" as if that somehow explains this ridiculousness. Here's a thought: If you don't want to put wings on sale one day a week, don't! Charging for ranch to offset the loss on wings is not fooling anyone and is, in fact, ticking off everyone...especially those not ordering wings to begin with!
East Coast Wings Grill is a US Bar based in Greensboro, North Carolina. East Coast Wings Grill is located at 338 Tate St, Greensboro, NC 27403, USA.
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