Service was good, very thorough, right up on our work done, great location, helpful personnel.
Believe it or not but I was the first customer at this location when they first opened. I have been through several ups and downs with this service provider. I've left and came back when the management changes and, regrettably referred several people to have their cars serviced here. Now, it is at a low point again. In my last three visits with three different vehicles, they have "discovered" a tire issue that cannot be resolved without a purchase of a new tire. When achieving a second opinion, the other service company has not found that problem. I lack confidence in the integrity of the service advisers and will be taking my vehicles to another provider. AAA Car Care prices are higher(after the members discount) than other service providers with the same warranty on service. Their tire prices are at the point of gouging. Perhaps, there is an issue with AAA, because they have changed their basic membership rules and pushed what we used to have to higher priced levels. I've researched alternatives and will pursue a change at renewal time. Unfortunately, all great companies lose focus on the one thing that keeps them in business....their customer! AAA Carolinas is not an exception.
I have been bringing my vehicles here since 2013. The staff has always been very pleasant and professional. They work I've had done has been done correctly and with a fair price.
I had a 200pm appointment for oil change and inspection. Very slow. Car was taken into shop at 241pm. I was told it would only take 1 hour. Again very slow.
I called and spoke with Stephanie. She was extremely helpful and patient while getting me a new policy for my 3 cars. And My rate was much better than it was with Geico!! We ran into a few strange issues but she always had multiple solutions! I've never had such a great experience obtaining a new policy!
Aaa Wendover is a US Insurance Agency based in Greensboro, North Carolina. Aaa Wendover is located at 5404 Sapp Rd, Greensboro, NC 27409, USA.
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