Horrible service, exctreamly rude staff!!! EVEN the manager has no respect for there clients. My fiance and I purchased a ring online after talking to their corporate office over the phone. We were told that the ring she wanted would be a special order that would have to be made, and once it came in we could bring it by the store to have it sent to be sized. According to the store this was a lie and resizing was going to be another 170$ or they where not honoring company policies. After the employee and manager be littled her purchase basicly telling her it was junk, we immediately returned it and left with her crying from how we were treated. I have never had such horrible service before and we will never return to sales because of it! We have decided to go to Kay's where we were treated much better.
bad costumer service
. Holly works at the Four Seasons Store. She's absolutely terrific. If your organization were staffed by Hollies, you could do some amazing things. She sold me a necklace for my wife on our anniversary. I am saving up for Christmas to get the matching bracelet, as she suggested Thanks for the opportunity to recognize her. I won't go anywhere else for jewelry. Fred Herndon
I went and upgraded my wifes wedding ring at this zales and at first they couldnt find any of our information and we brought about 5 rings from there and then we spent an extra $300 to get the ring sized and insured and they told me it was only going to take 1-2 weeks to get the ring back we are now going on 3 weeks and still havent heard anything from them
I spent 7k on a ring about 8yrs ago & everyone was really nice. I go in this store, in Greensboro, maybe 5x a yr, each time the females I deal with are rude, impatient & just not pleasant! I asked once where Robert, the guy I bought my ring from, was & the girl rolled her eyes & said he's no longer here. Gee wonder why! I've called this store 7x this morning to ask a question so I don't have to drive 23 miles, no one will answer the phone! I will never spend money here again! I wish my location 3 miles from my house in Alamance Crossing didn't close - THEY WERE VERY NICE!
Zales is a US Jewelry Store based in Greensboro, North Carolina. Zales is located at 119 4 Seasons Town Center Ent, Greensboro, NC 27407, USA.
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