This is a specialty clinic. Expect to pay specialty prices unless you have a pet insurance plan.
The front desk is mostly helpful but overall, I would recommend. I would advise a few things:
I was referred to this office for my cat by my vet back home just for an outpatient abdominal ultrasound procedure. It was easy to schedule the appointment; however, during drop-off, they seemed confused about the referral even though my vet had sent over the referral yesterday evening and despite my talking to them on the phone the day before. I even talked to the vet tech. who would assisting with the ultrasound.
When I went to pick my cat up, I asked for notes or any news/reports on my cat's ultrasound. The girl at the front desk, who was extremely nice and polite, said that she did not see anything in her computer about my cat. I would like to state that this receptionist is by no means responsible for the problems I encountered. I put over $500 into an ultrasound and biopsy. All I wanted to know is what they saw on the ultrasound. I had no problem waiting for biopsy results. I also received no instructions on how she should be treated or what my next steps would be on taking care of her for the rest of the night. For instance, if the individual who performed the ultrasound thinks it is cancer, how should I take care of my cat for the next couple of days?
I wish I could give NO stars! I am a nurse and I bend over backwards to help people because I love what I do. This place not only turned me away with my sick dog when I scheduled an appointment, I had to return in the same day to their emergency clinic. NOTHING was done. My vet referral was there, lab results, xrays and they couldn't even take the time to come in and be compassionate and tell me what I needed to do. All they wanted was money and another appointment for the oncologist (more money). I only wish my dog wouldn't have to suffer and I had more choices for vet specialist in my area. Would never refer anyone here and I will rely this information to my vet as well.
I had to have my cat put down today on a Sunday. Every emergency vet was unaffordable and rude when I called. They were full of compassion and half the price of any other emergency vet. They gave me all the time I wanted and were super patient with me. This was one of the hardest things I have ever had to do but they made it as easy as they possibly could for me. I would highly recommend this place to anyone going through what I did and needing to take there pet on a weekend.
So, the next morning arrives and my vet from back home calls me stating that he still does not have results from the ultrasound or the biopsy. I was told these would be given to him the next day. Evening comes around and still nothing. Time is critical for me because if my cat does have lymphoma in her GI tract, I don't want her to suffer as she seems to be in pain and it is clearly advanced given her condition. If my cat does not have lymphoma, I need to figure out what I'm going to do because time is running out. I understand that I am not the only patient at this practice. I do not believe my cat should be treated any better than the next; however, the vet conveyed no compassion, care, or concern for my pet. I never received any follow-up calls on when the results would be delivered. I wish my experience would have been better, but it was not. My advice to pet owners is to go elsewhere for any vet services for your loved ones.
Dr. Sigle is wonderful, compassionate and caring. However, it's a mixed bag with the Greensboro office. I would put my dog to sleep before letting Dr. Lew touch one paw.
Be an advocate for your pet. Vets can be wrong. Get a second opinion. Be aggressive if they give you a prognosis that does not sound right or solve your problem. I had to learn the hard way to question them and ask lots of questions. If I accepted their first answer, my dog would not be walking right now and if I had asked more questions with my other dog, he would be alive right now. That's on us. Our pets expect us to be their advocate. Ask, ask, and ask, again, then challenge and get another opinion.
Went with my mom for her pup who was having a lot of problems. Went all the way from Boone to see the specialist here. Nice waiting area, nice staff and easy to find off of 40.
Look up reviews on each doctor. This is a big clinic. Some of the staff are just wonderful (like Sigle), some not so much.
Carolina Veterinary Specs Flannigan Gerrard Dvm is a US Veterinary Care based in Greensboro, North Carolina. Carolina Veterinary Specs Flannigan Gerrard Dvm is located at 501 Nicholas Rd, Greensboro, NC 27409, USA.
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