This is a great dry cleaners! The owners are very friendly and professional. I like that they use alternative Earth friendly cleaners on your clothes. This is especially helpful for people who have sensitive skin. Since moving from Raleigh this is the only dry cleaners I come to.
So, this is my story. I was having a work function and one of my co workers let me borrow one of her dresses however it was wrinkly and had a couple stains on it and I looked up dry cleaners in my area and this one had good reviews so I came here. Now my function was on a Friday night and this just came up Friday morning so I called first to see if it would be ready by Friday night and the guy said no problem and that they will do what they can. When I picked the dress up Friday night the stains were still there but I knew I didn't give them enough time so they did what they could. Well I took the dress back to get it re cleaned after I wore it along with 2 other old prom dresses that I had let a friend borrow and when she returned them they smelled like cat pee. When I took the other 2 dresses in I told them exactly what was wrong.. that I wanted the cat pee smell out of them and the woman said ok. She then gave me a bill for $57.07 and the SAME dress that I had just previously gotten cleaned there was somehow $5 more expensive on this bill. I told her this and she lowered it to the first price I paid and she said the other 2 were formal so they were more expensive. I was ok with this. She asked if I needed them back before a specific time and I said no so she said we will call you when they are ready. I wait over a month and finally call them since I haven't heard anything and they said oh yeah they are ready. -_- so I go today to pick them up, pay $57.07 to get 3 dresses cleaned, one of them a casual dress and take them to my car only to get a big wiff of cat pee!! I smell the 2 formal dresses and yep. Straight cat pee. I immediately take them back inside and get the guy to smell them and informed him when I brought them by to begin with I wanted that smell out on which they told me they could do. He then told me "we are only a dry cleaner, we do not get smell out, we only dry clean." Point blank I was furious and spent $$ on these people that didn't even do what I asked/what they said they could do for me. I will not be going back and I do not recommend any one else go here.
Best in Town!!
Ultra Dry Cleaners Alterations is a US Laundry based in Greensboro, North Carolina. Ultra Dry Cleaners Alterations is located at 2714 N Church St, Greensboro, NC 27405, USA.
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