It's often very messy. But, the prices are great. They also have a good selection and stay well stocked. The staff is usually friendly and very helpful. My only complaint is how messy the shelves can be, and how unorganized the clothes are in their racks.
They did not deserve the one star, but a few employees deserve more. but that is about it. What happened to me Sunday at HomeGoods in NC. I never shopped in HomeGoods until October 2017. However, since 10/13/17 I have spent in HomeGoods alone almost 800.00 just on Rae Dunn pottery for my daughter. I was in the store earlier in the week and was lied to by the store manager that they had no more Rae Dunn. I decided to go back later with my daughter and there was more Rae Dunn, tons of Rae Dunn. Did the manager just want me out of her store, was she afraid I might hurt something or steal something, or better yet take a piece of Rae Dunn they are actually trying to hold because they knew someone that wanted it? I am not sure of the reason and I did call corporate about that incident but even the District Manager blew me off. However, Sunday 12/3/17, I have never been treated so bad by an employee in any store. I was in Greensboro store again with a friend looking for Rae Dunn as I normally do daily and had not asked an employee any questions this particular day, the only thing I was doing was walking around looking on there "tanks" and waiting for another. Then an employee comes out of the back and says there is no more Rae Dunn today and I said I am sure that is a lie since that I had already been told to me earlier in the week and it miraculously appeared. She stated she was not a LIAR, and there was no more and no more Rae Dunn was being brought out to upsellers like me. I stated I had already called corporate once and she said, would you like for me to get you the phone so you can call again I will even dial the number for you. I ask to speak to the Manager who was not very apologetic at all, just that it was not right for that to happen and she never approached me again. I did not get the ladies name that originally called me an up-seller. I decided to go back to get the name and as was walking back into the store to find out the employee that had called me and upseller and another employee was walking out and said oh we will have more Rae Dunn for you tomorrow. I have never been treated like that before and I worked in retail for years even over the holiday season. No matter a customer said I would do everything to make that customer happy and if I could not then I would get a manager that could. I understand that Rae Dunn is a hot ticket item. However, I am not going to fight over it, I do not up-sell to others. I have even taken out of my basket in that store to give to someone that was looking for something and could not find anything. I am not the only horror story about HomeGoods it seems I read more daily all over Facebook or either someone is telling me something that has happened. It seems that I see certain people in the store at certain times and at no other times and all of a sudden they have their piece and it came from HomeGoods. Who is the inside connection for all the people that get there "Unicorns" at HomeGoods? Someone needs to find out. Someone from the home office needs to investigate some of these stores to find out what is going on and why all this is happening. It is very sad for some honest people to be treated so rudely. If you look at reviews you will see I do not up-sell because I posted the pictures.
HomeGoods is wonderful, I almost like it as much as Ikea! It's a great place to browse around for decorating ideas and some basic necessities. I've been able to find things here for half what they cost on Amazon, even with Prime!
Great place to shop, beautiful things. Lots of variety.
Love this chain - this location needs to see more over door clothes racks
Homegoods is a US Department Store based in Greensboro, North Carolina. Homegoods is located at 1587 New Garden Rd, Greensboro, NC 27410, USA.
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