This place is lost and has no idea what it means to be a resort. I have absolutely no desire to ever return there. If you are looking for a weekend to spend an extra buck to have a good time, look elsewhere. I'm not the type to rip an organization on a review, but I was so blown away by the lack of giving a care, that I felt other people needed to be warned.
This place is FAR from a "resort"...I just returned from there for a wedding weekend. For starters, the golf course had the amenities of a good golf course, however, the course was in terrible condition. I will say that there has been some lack of rain in the last month or so, but other golf courses seem to do ok. The fairways were absolutely scorched. Giant dead patches. Lets just say there was more dead burnt areas than acceptable fairways. No cart girl, and no water available on the course. During a 90 degree day with high humidity, that can become annoying quick.
The cherry on the weekend was my room. The air conditioning did not work. I had it on full blast and the room just did not get any cooler. That made for a HORRIBLE night sleep during a weekend of 90 degree weather. Not to mention, it wasn't exactly comfortable being in a suite for a wedding and sitting in there. When I checked out the next morning, I told the front desk about the AC. Expecting some sympathy and perhaps a discount on my room since I was paying $200 bucks to sleep in a sauna, they seemed to care less. They said that they had heard there had been issues in a bunch of the rooms. With this knowledge, they still booked all the rooms at full price. Many of the people I know from the wedding said theirs did not work as well. I could have gotten a better night sleep and a more empathetic response from the reception of a super 8 motel. That was what REALLY got to me. I had basically just told them my stay was miserable, they knew I was probably right bc they knew there was an issue, and they just didn't care to make it right or offer any means of making it better. The manager was standing right there and heard all of this and did and said NOTHING to offer an apology in any way.
The food at the wedding was terrible. I had steak, and it was so dry and hard to chew, I literally could not get a bite down without having to take a swig of water with it. I forced half of it down just to get something in my belly for the alcohol. I certainly did not enjoy it. I did not hear the best reviews on the salmon or chicken as well. The staff serving the food seemed to be really confused as to who was getting what as well.
After the round of golf and before the wedding, I went to the bar with my girlfriend to have a drink and relax. We got there and there was 2 other people at the bar, so it was not busy. The bar tender who could obviously feel our presence and know we were standing there waiting for a drink (because we were standing right in front of him), just continued to keep his head down and do some paper work for what seemed like 5 minutes. If you're in the middle of something, fine, but at least acknowledge our presence. Other people started to show up for drinks before the wedding, and this guy was so slow and in over his head. It's like he had never dealt with more than a handful of people at the bar at once.
Spa At Grandover is a US Spa based in Greensboro, North Carolina. Spa At Grandover is located at 1000 Club Rd, Greensboro, NC 27407, USA.
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